What If ShowingTime assists my office with Appointments

Overview


Some offices work with ShowingTime to share appointment scheduling duties. These offices use ShowingTime Front Desk part of the day and then, (with the help of a forwarded phone number) ShowingTime picks up and continues the duties of the office. During the time that ShowingTime is working as your office, we respond to calls and appointment requests or questions as your office.

This configuration allows your office to be available 24/7 and even over holidays.

Keep the Personal Touch


We send out branded notifications and feedback requests using your logo, and calls to sellers are made using your company name. “Hello, this is the ABC Realty Appointment Center, we have a request to show your listing at 2 pm Wednesday.” Your staff and agents stay focused on other important tasks while we take care of showings and generating feedback for you.
  • Easy-to-remember number: 800-SHOWING
  • Accessible via the ShowingTime Mobile App
  • Two-way text messaging for quick confirmations
  • Automatically generates reports to keep you in tune with all activity
  • Creates branded listing activity websites for sellers
  • Sends branded notifications by email, text and automated call*
  • Requests showing feedback automatically
  • Includes electronic lockbox integration and free online scheduling

Frequently Asked Questions

What about our sellers?
Your sellers are treated with the same respect and courtesy that you provide. We answer all questions they may have and can even make changes to their notification preferences or help them to confirm appointments.
What about our potential buyers?
Because we are working with you, we will answer the phone as your office and answer the questions that we are able to for them. We can even pass on information to your office so that you can handle the finer points the next day.
What about our agents?
We help your agents with any tasks that they need. We can help them to confirm appointments, update listing instructions or provide access details.
What about agents scheduling appointments on our listings?
After we verify that they are how they say they are, we can provide them access details. We also help them schedule appointments on your listings or confirm other requests.
Do you handle instruction updates?
Yes. Your agents or staff can call us to input restrictions, exceptions, or even to update directions to the listing 24/7.
Can you confirm appointments that we have started in the office?
Yes. At the time agreed upon by both parties, we can pick up any appointment and complete it for you.
Can we pick up an appointment that you started working on?
Yes. Once our time is up, you are able to take over all the appointments we started or have in progress for your office.
What happens on our side when ShowingTime is handling appointments?
Nothing. You and your agents will still see all the notes and details for appointments. Emails and texts will be still be sent to you, and you can call us to assist you.
How do I get a Toll-Free Number?
Contact ShowingTime
How do I sign up for Part-Time or on-demand coverage?
Contact ShowingTime
What is the cost?
Contact ShowingTime

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–9pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057
Email: support@showingtime.com

We’re ready to help via call, email or




Schedule appointments and view instructions on the go with the ShowingTime Mobile App.


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