All articles ← Knowledge Base Access Information for Confirmed Showings Access Types Activity on Comparables Report Add/Edit Users Adding a Master Lock lockbox to your listing Adding a SentriLock lockbox to your listing Adding a Supra iBox lockbox to your listing Adding Buyers Agent Activity Report Agent Caravan Agent Listings Report Agent Roster Report (Admin Only) Agent Showings Report (Admin Only) Appointment Rules Appointment Types Archive Are price change notifications sent to past showing agents? As a showing agent, how can I see all the showings that I request? Assisting Agent Attachments Badges, Gestures & Coloring But what about Inspections? Calendar Sync (Agent) Calendar View for Appointments Can feedback be sent directly to sellers when the showing agent submits it? Can I add an agent in my office? Can I add more than one email address when scheduling an appointment? Can I change the office details? Can I convert already confirmed individual showings to a showing cart? Can I invite agents from other offices at my company to my Caravan? Can I manually add a listing? Can I print my Notifications? Can I print the Appointment Confirmation email on one page? Can I print the turn by turn directions for a tour? Can I re-open an appointment cancelled in error? Can I rearrange the stops in my Tour? Can I reschedule the whole tour for a different day? Can I resend feedback requests? Can I resend the confirmation email? Can I review Live Connect messages? Can I review messages in the mobile app? Can I schedule a Caravan that already took place? Can I schedule a tour with a listing that is not accepting online requests? Can I see the appointment type of a listing before I schedule? Can I send Mass Notifications? Can I set my sellers or their occupants up for text messaging? Can I share the tour details with the buyer? Can I switch between Abbreviated SMS and Long/Multi SMS? Can I upload a personal photo for my account? Can my seller communicate with ShowingTime? Can showing agents calling in be added manually to Front Desk? Configuring Contacts for Listing Agent Accompanied Showings Contact Methods & Management Control Panel Copy Instructions Creating Feedback Templates Daily Log Do you have information that I can provide to my seller? Does it matter what cell phone provider I have? Electronic Lockbox Integration Email Notifications Email Troubleshooting Enabling Push Notifications Entering an Appointment Feedback Feedback Management Getting Started for Agents Getting Started for Scheduling Staff Group Messaging Help, all my emails from ShowingTime come from someone else. How are agents notified for a Caravan? How are the showing agent notifications set up? How can I add a Buyer to the appointment? How can I enable my agents for access? How can I generate a One-Day Code? How can I input my text messaging or SMS number? How can I make sure my sellers are receiving emails? How can I manage appointment activities? How can I remedy issues with Internet Explorer? How can I remedy issues with the Google Chrome Web browser? How can I remedy issues with the Mozilla Firefox Web browser? How can I remedy issues with the Safari Web browser? How can I search by Subdivision? How can I see Past Notifications I have sent? How can I see the status of appointments in a Tour? How can I skip a call? How can I tell the seller I am done? How can I track appointments that occurred in the past? How can I troubleshoot browser issues? How do agents enable text message notifications? How do I access my Profile? How do I add a Co-Listing Agent? How do I add multiple listings to a tour? How do I add Owners or Occupants? How do I automatically send feedback to my owners How do I cancel an appointment on mobile? How do I cancel an appointment? How do I Capture Prospects with Lead Coordinator? How do I change my Billing Information? How do I change my Company Logo? How do I change my password? How do I change my phone number/email address in ShowingTime? How do I choose different Appointment Types for appointments? How do I clear the Call Now Task List? How do I customize my feedback template? How do I edit an Agent's Profile? How do I get a one-day code? How do I hide Cancelled Showings on the Task List? How do I login? How do I manage my feedback? How do I manually resend a feedback request? How do I merge listings? How do I Require Buyer's Name for my Office's Appointments? How do I Resend the Confirmation emails? How do I Schedule a ShowingCart Tour? How Do I send A Price Change Notification out? How do I set my listing for a Listing Agent Accompanied Showing? How do I share feedback with my seller? How do I take a message? How do I update my Live Connect notification preferences? How to Download the Mobile App How to Re-open an Appointment How to use the ShowingTime App with your Master Lock lockbox. How to use the ShowingTime App with your SentriLock lockbox How will I know how my ShowingDesk deployment is progressing? I am a listing agent for one of the homes in the Caravan, what should I do? I have an older listing in my inventory, how do I remove it? I have more than one login - how do I link my account? I missed a message while with a client, where can I find it? I want to set up a Caravan for my offices listings, what should I prepare to do? I've been told that agents can't schedule inspections on my listings, what do I do? Integration with Master Lock Integration with Rently Integration with SentriLock for Agents Integration with SentriLock for Brokers Integration with Supra for Agents Integration with Supra for Brokers Integrations Introducing the next biggest reality tv show from ShowingTime, Seller Swap Is feedback sent when I schedule on behalf of another agent? Is my tour shared with my Buyer? Is new feedback automatically included on my seller's Listing Activity Report? Key Set Management LAR - Add Activity LAR - Schedule Emails LAR - Send Notifications Lead Coordinator Reports Linking Accounts Listing Activity Report Listing Agent Accompanied Showings Listing Agent Accompanied Showings on Mobile Listing Change Log Listing Configurations & Settings Listing Setup Recommendations Listing Worksheet Listing Worksheet Layout Logging in to ShowingTime Frequently Asked Questions: Managing Offers Managing your client information Merge Message Center Messaging: How does it work Messaging: Notification Methods Messaging: Overview MLS Data Tab Mobile Mobile - Calendar Sync Mobile - Listing Activity Report Mobile App Profile Mobile Feedback Mobile Listing Worksheet Mobile Messaging Mobile ShowingCart™ Moving your Master Lock lockbox to a new listing Multiple Listing Services, Front Desk and You. My Home by ShowingTime My password is saved and I can't change it. New Look and Feel for the ShowingTime Mobile App Offer Registration Overview Offers: Buyer's Agent Overview Office Activity Report (Admin only) Office Broadcast Office Inventory Report (Admin Only) Office Monthly Activity Report (Admin Only) Out Of Office Settings Profile & Settings Proposing New Time Proposing New Times for Accompanied Showings QuickStart Guide for Agents QuickStart Guide for Office Managers Registering Offers Removing Push Notifications Reports Scheduling Scheduling a Single Showing Scheduling Future Caravans Scheduling on Behalf Of Other Agents Scheduling Past Caravans Scheduling using the ShowingTime Mobile App (Agent Only) Seller Management Setting up your SentriLock Lockboxes Showing Instructions Report (Admin Only) ShowingCart™ (Agent) Showings I Have Requested (Agent Only) Showings On My Listings Showings Report (Admin Only) ShowingTime Dashboard ShowingTime for the MLS: connectMLS ShowingTime for the MLS: Flex ShowingTime for the MLS: Fusion ShowingTime for the MLS: InnoVia ShowingTime for the MLS: Matrix ShowingTime for the MLS: MLXchange ShowingTime for the MLS: Paragon ShowingTime for the MLS: Rapattoni ShowingTime for the MLS: Solid Earth ShowingTime for the MLS: Stratus ShowingTime for the MLS: Tempo ShowingTime for the MLS: XMLSweb ShowingTime Front Desk Basics ShowingTime Front Desk Newsletters 2017 ShowingTime Front Desk Newsletters 2018 ShowingTime Front Desk Newsletters 2019 ShowingTime Front Desk Resources System Requirements Target Market Analysis Tasks The Mobile App for Sellers Top Showings Report (Admin Only) Troubleshooting SentriLock lockboxes Viewing Buyers Activity Viewing Prospect Activity with Lead Coordinator Webinars What are agent inquiries? What are my Sellers Notification Preferences? What does "Display past appointments older than..." mean? What does it mean to merge listings? What does Required/Suggested Lead Time mean on the Listing Worksheet? What happened to the Resend App Access link? What if I don't want a notification call when an appointment is confirmed? What if I forgot my password? What if I have an older listing in my Inventory What if I need to notify an assistant or partner? What if My Password doesn't work? What If ShowingTime assists my office with Appointments What if some agents leave a Caravan early and others stay for the duration? What is a CBS Code? What is a custom status? What is a Listing Agent Accompanied Showing? What is a Listing Agent Accompanied Showing? What is a Push Notification? What is Lead Coordinator? What is ShowingTime Live Connect? What is the Add Other Stop button used for when creating a tour? What is the benefit of a Caravan to the Owner? What is the difference between Abbreviated SMS and Long/Multi SMS? What is the difference between and Office Manager and Office Staff? What is the Linked Profile Section? What is the Listing Activity Report? What is the Not Authorized Message? What is the office filter on the task list for? What is the preferred interface switch for? What's New In Front Desk When I share the feedback with my owner, what will they see? Where can I add specific notes for the appointment staff? Where do agents setup notification preferences? Where do I change my login (username and password) information? Who can Schedule a Caravan? Why are access details so important on the listing worksheet? Why are email addresses so important for members of a Caravan? Why are Text messages and Push notifications delayed? Why do I get a message that says "URL Expired" from the mobile app? Why do I need to add access details in the 'Access Information' section of the Listing Worksheet? Why does the ShowingTime app ask for my location? Why is my task not showing? Why should I update my phone's software? Will Caravans show in other products or the mobile app? Will Caravans show on calendars or reports? Will my changes to the feedback template take effect immediately for all my outstanding requests?