facebook icon

How do I cancel an appointment?

Step 1

Access the appointment you're looking to cancel from your 'Daily Log' tab.

Step 2

Once you've clicked on it, you'll see an option to cancel under the 'Select an Action' module.

Step 3

You will then be prompted to select who is cancelling the appointment, log a reason, and notify any contacts that have selected a phone call as a notification for cancellations.

Please Note: You are able to re-open a cancelled appointment or set additional appointments with the same buyer's agent.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

Appstore icon Google Play store icon