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How do I cancel an appointment?

Step 1

Access the appointment you're looking to cancel from your 'Daily Log' tab.

Step 2

Once you've clicked on it, you'll see an option to cancel under the 'Select an Action' module.

Step 3

You will then be prompted to select who is cancelling the appointment, log a reason, and notify any contacts that have selected a phone call as a notification for cancellations.

Please Note: You are able to re-open a cancelled appointment or set additional appointments with the same buyer's agent.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

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