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When I share the feedback with my owner, what will they see?

Your owner will see the question and answers. For free-text entries, they can see everything typed and for multiple-choice questions, they will only see the answer that was chosen.

This can be confusing to the owner and may lead them to ask a question like: "A 4 out of what?".

Rewording the question to include the scale (5=Excellent) or reviewing the form with your owner can ease the confusion.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

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