Sometimes a listing is off-market for a few days and showings need to be prevented for a short time. With Front Desk, your office manager can set up custom statuses to prevent appointments temporarily or for a longer-term. These custom statuses can be created and/or edited in the ShowingTime Front Desk Control Panel. 

ShowingTime asks three basic questions when creating a custom status.

• Is the listing showable?
• Is there a listing agreement between the seller and the office?
• Is the listing already sold or just a few steps away from being sold?

You will need to provide a name for the custom status that your office will understand and then choose the correct combination of settings.

• Is Showable - Is the listing available for an appointment?
• Has Listing Contract - is everything set up between the seller and the listing office to allow for a sale?
• Has Sales Contract - Is the listing sold or pending?

Please Note: Incorrect configuration of the status can block appointments or hide listings. You can work with ShowingTime Support to configure custom statuses.