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Profile & Settings

Profile Basics

This section contains your contact information and various account level specifics, updates here will filter down to your listing level contact details for all future appointments.

Additional fields:

Service Level: Depicts your ShowingTime Service level.
MLS: Your Multiple Listing Service.
Agent ID: Assigned by your Multiple Listing Service.
Office Name: The Name of your Office as per the Multiple Listing Service.
Office ID: The identification number of the Office.
Office Phone: The office number of record in the Multiple Listing Service.
Office Fax: The office fax number of record in the Multiple Listing Service.
Date Joined: The official date the agent joined the office.
Showing PIN: For an extra layer of security the Pin can be used as an identifier when making appointments with the ShowingTime Appointment Center.

Login Information

Listing Agent Preferences

Push notifications are available when the ShowingTime Mobile App is attached to your account. Push Notifications can be altered via your device's settings.

Text messages are sent from one of several ShowingTime numbers and will be set for minimal details or to include all information on your Profile.

Showing Agent Preferences

Default Appointment settings

Whether you are an agent, an inspector, or an appraiser, setting up the default appointment type and length saves you time while scheduling. For example, you prefer to schedule 1 hour-long showings. Rather than spending additional time selecting a "showing" and "1-hour" duration from the drop-down menus while scheduling, these values will be pre-filled for you, if the defaults are set in your profile.

If your default appointment length exceeds the time limit set by the listing agent of a property you are trying to schedule an appointment for, the listing agent's limit will take precedence.

Price Change/Listing Notification

As a buyer's agent, you're set up by default to be notified of a price change or other updates on listings you've shown to your clients in the past 180 days. However, if you prefer not to receive these emails you have 2 ways to opt-out: simply un-check the box titled "When there's a price change/listing notification on a property I've shown" or

You can unsubscribe from any listing updates from these emails as well. The "Unsubscribe" link can be found in the footer of these emails. 

Messaging Preferences

These settings control how you prefer to be notified when an agent or listing contact messages you through ShowingTime's messaging system.
ShowingTime Messaging

MLS and Office Messaging Preferences

Office/MLS Broadcast may not be available in your area.

New Prospect Notifications

These setting are only available to users who have ShowingTime Lead Coordinator

Mobile App Access

Personal Information

This information is not shared and is only for your own personal records. 

Appointment Download Service Key

This section is used for customers who are provided ShowingTime as a service by their MLS through our ShowingTime for the MLS service. If your company is using another online scheduling company and appointments need to be forwarded to them, this is where we would add a service key so our system knows not to handle the appointment for you. Removing this key will allow ShowingTime to then again handle appointments going forward.

System Information

This section contains information on when your profile was last updated and by whom.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

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