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How do I customize my feedback template?

Begin by clicking on the Feedback tab in the main menu bar and then click My Form Design.


From this page, you can edit the text in the Feedback request emails sent to buyer's agents, if you want new feedback sent only to you or to your seller as well, and the questions asked in the request. You can change the default questions and answers, or remove the default questions and add your customized new ones.

(your changes will take effect on any new request that is sent)

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.


Schedule appointments and view instructions on the go with the ShowingTime Mobile App.


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