QuickStart Guide for Agents

Getting Started:

With training guides and easy-to-use tools, ShowingTime Front Desk provides what you need to manage your showings and listings.

Step 1

Set Up Your Profile:

Please be sure that a valid phone number and email are set up for your account, in addition to your notification preferences. You'll also want to set up a custom password to further protect your accessibility.

Note: You may or may not have an option to change your preferred interface. This setting has no effect on your appointments or listings. You can toggle it whenever you choose.

  • The ShowingTime Front Desk interface will show you the desktop version of the software. The main menu and grid-based layout provide a fast way to access many ShowingTime services.
  • The ShowingTime for the MLS interface is a quick view of what matters most to you.

Showing Agents Preferences Default Appointment Length and Type

Whether you are an agent, an inspector, or an appraiser, setting up the default appointment type and length saves you time while scheduling. For example, you prefer to schedule 1 hour-long showings. Rather than spending additional time selecting a "showing" and "1-hour" duration from the drop-down menus while scheduling, these values will be pre-filled for you, if the defaults are set in your profile.

Note: If your default appointment length exceeds the time limit set by the listing agent of a property you are trying to schedule an appointment for, the listing agent's limit will take precedence.

Price Change/Listing Notification

As a buyer's agent, you're set up by default to be notified of a price change or other updates on listings you've shown to your clients in the past 180 days. However, if you prefer not to receive these emails, you have 2 ways to opt-out: 

1. Uncheck the box titled "When there's a price change/listing notification on a property I've shown".

2. Unsubscribe from any listing updates in the emails you receive. The "Unsubscribe" link can be found in the footer of these emails.

Step 2

Enter Showing Instructions:

Access your listings to enter or update the showing instructions. Make sure all information is entered clearly to ensure scheduling can be completed, contacts are properly notified, access to the listing is provided, and feedback requests are sent.

Step 3

Clear your Tasks:

The task number is generated by calls that still need to be placed. Remaining tasks include calls that need to be made later and listings that still need showing instructions added. Make sure your tasks are kept as close to zero as possible to ensure all of your office's information is complete and up-to-date.

Note: Tasks will not appear in your toolbar if you are not enabled to add/edit showings on office listings.

Step 4

Schedule Showings:

Easily request a showing or create a buyer's tour through our ShowingCart system. You'll also be able to manage requests that you have made or that agents have made on your listings.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

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