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Adding Buyers


Finding the perfect home for a buyer can take some time. Once the appointments are confirmed, and after the feedback has been submitted, it can be difficult to remember which homes were shown. ShowingTime’s new Buyer feature allows you to include your buyer's names when scheduling appointments or tours which allows you to quickly locate those listings to review when needed. A second showing in a different order than before can change opinions. And being able to connect all the listings with the buyers, can help you and your office discover trends that can lead to more sales.

A new client contact can be added as easily as typing their first and last name. This allows tracking of all the tours and individual appointments that you have shown to your client. We recommend that you enter the other details, to prevent confusion later. The email address, phone number, and any additional notes can be useful. Buyers can be added to individual appointments or Buyer's Tours when scheduling from your computer or mobile device.

Adding a Client to a Buyer Tour

You can choose from an existing buyer or add a new one when setting up a tour (ShowingCart). Once you login to Front Desk, you can choose My Appointments from the top menu and Create a Buyer's Tour under the ShowingCart title. Beneath the Tour Date field, you can select a buyer by clicking in the box, or add one by using the Add New button.

The tour description will automatically become the buyer's name you entered or selected.
You can update this information at any time.

From Your Computer - Staff

You can choose from an existing buyer or add a new one when scheduling an appointment for your agents or on your office's listings. After you have selected the listing, showing agent, time and date, you can then enter the name of your new buyer or choose from the list of buyers you have already entered.

Note: The buyer’s details are only available to you as an agent. We do not share this information with anyone by default. You can elect to share the buyer's name with the listing office.

Some markets may require this information to be shared.

From your Mobile Device

You can choose from an existing buyer or add a new one when scheduling an appointment from your device. Search for the listing you want to show and choose the type of showing. Request your date, start time, and expected end time as normal.

Then you can enter the name of the buyer or select the one you have already entered.
Optionally, you can choose to share the buyer's name with the listing office or agent.

Click here to see how to update and view your Buyer Activity.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

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