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Listing Setup Recommendations


Listing Setup for Vacant Homes


Auto Confirm (Go and Show) is the recommended 'Appointment Type' for vacant homes on lockbox. This setting will alert ShowingTime to document the appointment request and immediately confirm it.





Step 1


Hover over the Listings tab, then click View/Edit Listings



Step 2


Select the listing you would like to setup



Step 3


Under 'Appointment Settings', set the appointment type to Auto Confirm (Go and Show)

Step 4


Configure the owner so they receive confirmed/canceled appointment notifications

Step 5


Click Save Changes

Listing Setup for Flexible Sellers

Courtesy Call is the recommended 'Appointment Type' for homes with owner/occupants that are pretty flexible. This setting will alert ShowingTime to document the appointment request and immediately confirm it. Then you will be prompted to place calls to the designated contacts informing them of the confirmed appointment.





Step 1


Hover over the Listings tab, then click View/Edit Listings



Step 2


Select the listing you would like to setup



Step 3


Under 'Appointment Settings', set the appointment type to Courtesy Call

Step 4


Configure the owner/occupant so they receive confirmed/canceled appointment notifications

Step 5


Make sure the Phone notification option is checked

Click Save Changes

Listing Setup for Seller Occupied Homes

Appointment Required, Confirm With Any is the recommended 'Appointment Type' for occupied homes. This setting will alert ShowingTime to require permission from any of the designated contacts before the appointment is confirmed.





Step 1


Hover over the Listings tab, then click View/Edit Listings



Step 2


Select the listing you would like to setup



Step 3


Under 'Appointment Settings', set the appointment type to Appointment Required, Confirm With Any

Step 4


Configure the owner/occupant so they receive confirmed/canceled appointment notifications

Step 5


Make sure that the listing agent and/or the owner/occupant is set up to confirm appointments based on their notification preferences

Step 6


Click Save Changes

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 7am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 888-367-4009
Email: support@showingtime.com



Schedule appointments and view instructions on the go with the ShowingTime Mobile App.


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