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Control Panel

Side Menu

The left side of the Control Panel consists of several sections to manage your office configurations and settings.

Company Logo Photo

Manage the photo for your company logo that will display on notifications. The two buttons located on the bottom grey toolbar allow you to change the photo and delete the photo.

Company Color

Click the eye icon to set a custom color for borders on notifications.

Basic Setup

Manage your main office phone number, email address settings, and review your account setup.

(Alternately: Hovering over the Profile Image and clicking 'Office Settings' will link you to the same screen)

Appointment Settings

Manage default settings for appointments.

In some markets when Allow Overlapping Showings is set to no, a user will be unable to schedule appointments back-to-back. This is known as buffer time. You can set the length of this time for your office when the setting is enabled.   

Minimum Appointment Length

The default minimum appointment length setting can be configured for all of your office listings. As a Front Desk staff or manager, you will have the option to override the minimum or maximum appointment length. A warning will appear beneath the Select a Date and Time box.

Maximum Concurrent Appointments

When overlapping appointments are allowed, the listing agent can determine how many parties can be in the home at the same time. This default setting will apply to all listings in your office. Options include 2-10 appointments maximum as well as no limit. Once the maximum number of overlapping appointments have been scheduled for a time slot, that time will show as blocked/unavailable on the scheduling calendar.

 However, the listing agent still has the option of scheduling on behalf of another agent in that time slot. This setting can be changed on the listing worksheet for an individual listing or on the agent profile to act as their default choice.

Listing Options

Control the visibility of listing information.

Listing Status Management

Review your MLS statuses.

Feedback Settings

Manage default settings for feedback.

(Alternately: Hovering over the 'Feedback' tab and clicking 'Office Settings' will link you to the same screen)

Feedback Form Design

Create and customize feedback templates for your office.

(Alternately: Hovering over the 'Feedback' tab and clicking 'Office Form Design' will link you to the same screen)

Agent Permissions

Control editing, viewing, and notification capabilities for your agents.

Add/Edit Users

Manage your account's users and their logons.

(Alternately: Hovering over the Profile Image and clicking 'Add/Edit Users' will link you to the same screen)

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

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