Sometimes keys are not located in lock boxes or must be managed by the listing office or agent. If this is the case, then ShowingTime's Key Set Management feature should help facilitate this process.
Hover over the Listings tab, then click View/Edit Listings
Select the listing you would like to add key set information on
Under the 'Access Information' section, click Yes for 'Manage Key Sets'
Enter the Description of Keyset
Click Add New Key Set
Enter the Key Set Label
Click the Key Set Location radio button. If the default office listed is not where the key set is located, you have two options:
- Click Find Another Existing Office
- Click Add Other Location
Click Add Key Set
Reserve a Key
Choose the listing.
Choose the appointment.
Click the Reserve A Key option.
Choose the times the Key will be unavailable for a different reservation. This is most likely the expected length of the appointment plus the time it would take for the agent to pick up and return the key.
The Key is now reserved.